|iiConnect Case Manager|
iiConnect is an “off-the-shelf”, web-based, ECM solution for service-orientated businesses that provides case handlers, supervisors and managers with accurate, up-to-date information about the progress and status of each case.
Information at your fingertips
iiConnect’s web interface provides case workers with instant access to the critical structured information and un-structured information (images faxes, emails, web forms, Office documents, SMS files etc) needed to complete the case.
Improve quality and meet compliance and SLA standards
Case workers are automatically presented with the standard tasks for each case; a full audit trail is maintained to ensure that quality, compliance and SLA standards are met.
Streamlined business processes
Better control of your business
Further information about iiConnect Case manager and other products.